Compliments, Feedback & Complaints

Your feedback helps us improve and deliver high-quality support. Whether you're sharing a compliment, suggestion, or complaint, we welcome your input and treat it with respect, confidentiality and care.

As an NDIS participant, you have the right to:

  • Provide feedback at any time, without it affecting your supports.

  • Have your concerns acknowledged and addressed fairly.

  • Be treated with dignity throughout the process.

  • Escalate unresolved issues to the NDIS Quality and Safeguards Commission.

To share your experience with us, please call us on 0479 036 747 or complete the form below: